Privacy Policy
Effective Date: January 28, 2026
1Introduction
Welcome to AI Virtual Staging (hereinafter referred to as "we," "us," or "the Service"). This Service operates as a B2B and B2C SaaS platform serving real estate professionals, agencies, and individual property owners. We value the confidentiality of your property data and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, utilize our API, or use our AI-powered virtual staging services. We comply with applicable data protection regulations including, but not limited to, the foundational principles of GDPR and CCPA where applicable.
By accessing or using our Service, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree with the data practices described in this policy, please do not access or use the Service.
2Information We Collect
We collect information that is necessary to provide you with the Service, including:
2.1 Account Information
When you sign in using Google (Google OAuth), we collect:
- Account Details: Email, nickname, profile picture URL.
- Purpose: Identity verification and account management.
- Note: We do not access your Google Contacts or Drive files.
2.2 Payment Information
Processed by Creem:
- No Sensitive Data: We do NOT collect credit card numbers or CVCs.
- Records: We retain only Transaction ID, Plan Type, and Amount for fulfillment.
2.3 User Content & Property Data
To perform virtual staging operations:
- Input: Unstaged property photos (interior/exterior) & staging preferences.
- Output: The resulting virtually staged real estate marketing assets.
2.4 Usage Data
Automatically collected:
- IP address, browser type, OS.
- Cookies for session management.
3How We Use Your Information
- Service Delivery: To process your property photos through our proprietary and third-party AI models to generate high-fidelity virtually staged real estate assets.
- Commercial Operations: To manage your subscription tiers, track API or dashboard usage credits, and provide dedicated customer support.
- Service Improvement: To analyze aggregate usage trends to improve the structural accuracy and aesthetic quality of our AI models.
- Security & Integrity: To detect fraud, prevent abuse, and ensure compliance with real estate marketing standards.
4Disclosure of Your Information
- AI Model Providers: Property photos and parameters are transmitted encrypted to AI partners solely for virtual staging.
- Payment Processors (Creem): Order details shared for payment processing.
- Cloud Infrastructure: Data stored on secure third-party cloud provider servers (e.g., Railway, AWS).
- Legal: If required by law or valid public authority request.
5Data Retention & Security
- Data Locality: Your information is processed on servers located in jurisdictions where our cloud providers (e.g., US-East, US-West) operate.
- Ephemeral Generation Processing: Original uploaded property photos and generated AI results are stored dynamically for application delivery. Unclaimed or deleted assets are routinely purged to minimize data footprint.
- Security Measures: We employ enterprise-grade TLS 1.3 encryption for data in transit and AES-256 for sensitive data at rest. While we implement rigid security postures, no internet transmission is mathematically infallible.
6Your Rights
7Children's Privacy
Our Service is not intended for individuals under 13. We do not knowingly collect info from children. If discovered, we delete it immediately.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[email protected]